WORN ONCE? KEEP WALKING.
We stand behind every sock we make. If something's off, we'll make it right.
Our Policy
You have 30 days from the delivery date to request a return or exchange.
Items must be unworn, unwashed, and in their original packaging.
Socks that have been worn cannot be returned for hygiene reasons — unless there's a manufacturing defect.
Defects & Quality Issues
If your socks arrive damaged or show a defect within normal use, we'll replace them at no cost. Just send a photo to info@summitwool.com within 60 days of delivery.
How to Start a Return
Email info@summitwool.com with your order number and the reason for return. We'll send you instructions within one business day.
Return shipping is the customer's responsibility unless the item is defective.
Refunds
Once we receive and inspect your return, your refund will be processed to the original payment method within 5–7 business days.
Exchanges
Need a different size? Email us and we'll guide you through the exchange process.